FAQ
Everything you need to plan with confidence. Still wondering about something? Ask us — we reply within 2 business days.
Send an inquiry and we’ll confirm availability. Once you receive your contract, a 50% non-refundable deposit is due within 24 hours to hold the date. The balance is due five days before your event, and the venue opens once it’s paid in full.
Yes — a refundable $250 security deposit, separate from the rental fee. It’s returned once the space and rental items are left in the condition they were provided.
Half-day slots run 11am–4pm (day) or 6pm–12am (evening). Full day is 11am–12am. Extra time may be available for an additional fee, depending on the calendar.
Yes, your slot includes setup and teardown. If you need more time, ask in advance and we’ll check availability.
Bookings are final and non-refundable. If plans change, we’ll work with you to move your event to another available date for a change fee.
358 Speers Rd, Unit 204, Oakville, ON L6K 3R9. Free on-site parking, first come, first served.
Up to 100 guests at any time.
We’re on the second floor, reachable by elevator or stairs. There’s an accessible washroom on site, plus women’s and men’s washrooms.
A sound system with microphone is included with every rental. DJs are welcome to bring their own equipment. Let us know your AV needs in advance.
Yes — outside catering is required if you’re serving food, and outside beverages are welcome. Share vendor contacts and arrival times at least a week ahead. We’re happy to recommend preferred caterers.
A renovated kitchenette and prep room with fridges, freezers, sinks, microwaves, kettle and dishwasher. There’s no stove or oven. Warming mats are provided; chafing dishes are available.
They’re not included with the rental, but we can add them to your package.
Yes, with a special occasion permit. We’re happy to walk you through getting one.
Every package includes décor, and you’re welcome to customize it with us. DIY and outside décor vendors are welcome once reviewed with our team — see the house rules below.
Absolutely. Share their details with us in advance for approval, along with arrival times.
Yes — Elevated and Experience include design planning calls, and full event planning and coordination is available as an add-on.
A few things that help us keep the space beautiful for every celebration — and protect your $250 security deposit.
