Your Questions, Answered

We want to make sure that you have all the information you need to plan your special day at The Alcove. Here are some frequently asked questions that we receive from guests considering The Alcove for their special event. If you have any additional questions, please feel free to contact us directly and we'll be happy to help!

General house rules:

Booking Details: All reservations are coordinated through bookings@thealcoveoakville.com.

Outside Vendors: We’re happy to welcome external vendors — simply share their details with us in advance for approval.

To protect our space, please no:

  • Silly string

  • Helium balloons

  • Smoking indoors

  • Firecrackers

  • Open flame candles

  • Face paint, body paint, or powder color

  • Confetti or confetti‑filled balloons

  • Henna or mehndi

For the below items please obtain pre-approval from the team:

  • Contained candles

Play Area Etiquette: Shoes must be removed before entering the bouncy castle or play area.

Wall Care: Please refrain from using any type of tape on the walls